$12.5 Million Settlement Approved! How Can You Get Your Refund From WestJet Class Action?

On: Wednesday, April 16, 2025 8:06 AM

Recently, a big news has come that a $12.5 million settlement has been approved in a class action lawsuit against WestJet. This settlement is to compensate the affected passengers who faced overcharges, delays or other troubles caused by WestJet. If you also travel with WestJet, then this information can be very important for you. In this article, we will give you complete information about this settlement and tell you how you can get your refund from this settlement.

$12.5 Million Settlement Approved

This $12.5 million settlement is the result of a class action lawsuit against WestJet. This settlement is a source of relief for passengers who faced overcharges, long delays or other types of troubles. In this article, we will tell you how you can get your refund under this settlement and who is eligible for it.

Background of the Settlement

The class action lawsuit against WestJet started when passengers complained that the services they were receiving did not match the quality of the trip they were on. Many of these passengers complained about overcharges, long delays, and poor customer service. When these complaints started increasing continuously, the passengers united and filed a class action lawsuit.

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What was the reason for the class action?

The reason for the class action lawsuit against WestJet was a variety of issues. Some of the major reasons were:

Sudden charges and surges: Many passengers noticed that the charges that were quoted during booking suddenly increased during the trip. This overcharge was a big issue for passengers.
Long delays: Passengers had to face long delays, and during this time they were not given proper notice or compensation.
Poor customer service: When passengers contacted customer service to find a solution to their problems, they did not receive a satisfactory response.

Settlement Details

After months of negotiations and court decisions, a $12.5 million settlement was approved. This settlement is to compensate WestJet passengers who experienced these problems. Now, following this settlement, it is important to ensure that eligible passengers take the appropriate steps to claim their refund.

Which passengers are eligible?

There are specific eligibility criteria for receiving a refund under this settlement. These include:

Affected passengers: Passengers who have experienced overcharges, unexpected fees, or long delays.
Booking records: Those who have a valid booking record that supports their claim.
Proof of impact: Proof of the inconvenience caused by the travel experience, such as receipts, email correspondence, or other documentation.

How to claim a refund?

Here we will tell you a step-by-step process to get your refund:

1. Gather Documents

First of all, you need to gather all the necessary documents to support your claim. These include:

Flight travel and booking confirmations
Payment receipts
Any correspondence with WestJet

All these documents will help you to prove your claim.

2. Visit the Official Settlement Website

WestJet has created an official settlement website from where you can make your claim online. This website will provide you with instructions to check your eligibility and fill out the claim form. You should only visit this website through the official link to avoid any fraud.

Tip: Bookmark the official settlement page so that you can easily access it in the future.

3. Fill the Online Claim Form

Filling the online claim form is very easy. Here is the information you need to fill in:

Personal information: such as name, contact details, and booking reference.
Upload your supporting documents: This can include receipts, travel confirmation, and any other documents.
Submit the form: After filling in all the information, check your details and submit the form.

4. Confirmation and Follow-Up

After submitting the claim, you will receive an email confirming receipt of your claim. It will also have a timeline stating how long it will take for your claim to be processed and if you need to provide any additional information.

Keep a copy of all your correspondence safe so that you can quickly access information if any issues arise in the future.

5. Monitor the Process

The settlement administration will process all claims in batches. You can visit the official settlement website to track your status. The process can take time, so be patient.

Some Important Advice for Claimants

Stay organized: Keep all your documents in one place so that you don’t have difficulty finding documents at any time.
Keep a record of communications: Keep any emails, correspondence or other information you receive from WestJet or the settlement administration.
Be patient: Class action settlements involve a large number of claims, so the process can take time.
Seek expert advice: If you have any difficulty with any of the process, seek advice from a legal expert.

Impact on WestJet and the Aviation Industry

With the approval of this settlement, there is a major impact on WestJet and the overall aviation industry. WestJet has pledged to review its policies and improve customer service. This settlement is not only a source of relief for those passengers, but it is an opportunity to remind all companies that they must treat their customers with transparency and honesty.

Conclusion

The approval of this $12.5 million settlement will compensate many passengers and give WestJet an opportunity to improve its policies and services. If you have been a WestJet passenger and have experienced overcharges, long delays or other problems, now is your chance to get what you are entitled to. Follow the right process and get your refund.